Thank you for visiting Averonaa.

We value every customer and are committed to providing timely, professional, and friendly support. Whether you have questions about our products, your order, shipping, returns, or any other aspect of your shopping experience, our customer service team is here to help.

Customer Support

For all inquiries, please contact us using the information below:

Email: support@averonaa.com

We aim to respond to all customer inquiries within 1–2 business days. Response times may be slightly longer during weekends, public holidays, or periods of unusually high inquiry volume.

Business Information

Company Name: SweetKawachi LLC

Website: averonaa.com

Business Address:

1151 Old Pocallo Rd
Sumter, South Carolina 29150
United States

Types of Support We Provide

Our customer support team can assist you with:

Product information and sizing inquiries
Order confirmation and order status
Shipping and delivery updates
Return and refund requests
Payment-related questions
Damaged, defective, or incorrect items
General website assistance
Before Contacting Us

To help us resolve your inquiry as quickly as possible, please include the following information in your email whenever applicable:

Your full name
Order number
Email address used when placing the order
A detailed description of your inquiry
Photos of the product or package (if reporting damage, defects, or incorrect items)

Providing complete information allows us to process your request more efficiently.

Business Hours

Our customer support team operates during standard business hours.

Business Days: Monday – Friday

Closed on weekends and major public holidays.

Messages received outside business hours will be answered on the next available business day.

Our Commitment

At Averonaa, we are dedicated to providing reliable customer service before, during, and after your purchase. We appreciate your trust and will make every reasonable effort to ensure your shopping experience is smooth, secure, and satisfactory.